Legal Information

Privacy Policy

Privacy Policy

§ 1 INFORMATION REGARDING THE COLLECTION OF PERSONAL DATA

(1) Below, we provide information about the collection of personal data when you use our website. Personal data refers to any data that can be linked to you personally, such as your name, address, email addresses, and user behavior.

(2) The data controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is the practice of Univ.-Prof. DDr. med. Erwin Jonke. You can contact our Data Protection Officer at datenschutz@jonke.at or at our mailing address with the note “Data Protection Officer.”

(3) Contacting Us:
When you contact us via email or through a contact form, we will store the information you provide (your email address, and, if applicable, your name and phone number) in order to answer your questions. We will delete the data collected in this context once storage is no longer necessary, or restrict its processing if statutory retention requirements apply.

(4) Since we rely on third-party service providers for certain functions of our service or wish to use your data for marketing purposes, we provide detailed information about these processes in §6, where you will also find information regarding the retention period.

§ 2 YOUR RIGHTS

(1) You have the following rights with respect to your personal data:
– Right of access,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to processing,
– Right to data portability.

(2) You also have the right to file a complaint with a data protection supervisory authority regarding our processing of your personal data.

§ 3 COLLECTION OF PERSONAL DATA WHEN VISITING OUR WEBSITE

(1) When you use the website for informational purposes only—that is, if you do not register or otherwise provide us with information—we collect only the personal data that your browser transmits to our server. When you view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (the legal basis is Art. 6(1)(f) of the GDPR):
– IP address
– Date and time of the request
– Time zone difference from Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Operating system and its user interface
– Language and version of the browser software.

(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and associated with the browser you are using, and through which certain information is transmitted to the entity that sets the cookie (in this case, us). Cookies cannot run programs or transfer viruses to your computer. They serve to make the website more user-friendly and effective overall.

(3) Use of Cookies:
a) This website uses the following types of cookies, the scope and functionality of which are explained below:
– Transient cookies (see b)
– Persistent cookies (see c).

b) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These cookies store a so-called session ID, which allows various requests from your browser to be associated with the same session. This enables your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies at any time in your browser’s security settings.

d) You can configure your browser settings as you wish and, for example, choose to reject third-party cookies or all cookies. Please note that you may not be able to use all features of this website.

§ 4 ADDITIONAL FEATURES AND SERVICES ON OUR WEBSITE

(1) In addition to the purely informational use of our website, we offer various services that you may use if you are interested. To do so, you will generally need to provide additional personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. We have carefully selected and engaged these providers; they are bound by our instructions and are regularly monitored.

(3) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the implications of this in the description of the individual features used.

§ 5 OBJECTION OR WITHDRAWAL OF CONSENT TO THE PROCESSING OF YOUR DATA

1) If you have given your consent to the processing of your data, you may revoke that consent at any time. Such a revocation will affect the lawfulness of the processing of your personal data after you have notified us of it.

(2) To the extent that we base the processing of your personal data on a balancing of interests, you may object to such processing. This is the case, in particular, when the processing is not necessary for the performance of a contract with you, as we will explain in each instance in the following description of the functions. If you exercise such an objection, we ask that you explain the reasons why we should not process your personal data as we currently do. In the event of a justified objection, we will review the situation and either cease or adjust the data processing, or explain to you our compelling legitimate grounds for continuing the processing.

(3) Of course, you may object at any time to the processing of your personal data for the purposes of advertising and data analysis. You can notify us of your objection to advertising using the following contact information: datenschutz@jonke.at

§ 6 EXTERNAL PARTNERS, SERVICE PROVIDERS, AND PLUGINS:

Contact Form:

On our website, we offer you the option to contact us via a contact form. When you contact us, we will store your IP address, as well as the date and time of your submission. This serves as a safeguard on our part in the event that a third party misuses your email address. We do not collect any other data. The data collected in this manner is used exclusively to respond to your inquiry or to contact you. It is not shared with third parties. We also do not match the data collected in this manner with data that may be collected by other components of our website for the purpose of profiling. Once the purpose of processing has been fulfilled and the necessary retention periods have expired, we will delete your data.

Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to and stored on a Google server in the United States. However, if IP anonymization is enabled on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics is not combined with any other data held by Google.

(3) You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) We use Google Analytics to analyze and regularly improve the use of our website. The statistics we collect allow us to improve our offerings and make them more interesting for you as a user. In the rare cases where personal data is transferred to the United States, Google has committed to complying with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/ EU-US-Framework. The legal basis for the use of Google Analytics is Article 6(1)(f) of the GDPR.

(5) Information from the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms/de.html, Privacy Overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and the Privacy Policy: http://www.google.de/intl/de/policies/privacy.

(6) This website also uses Google Analytics to perform cross-device analysis of visitor traffic to
, which is carried out using a user ID. You can disable cross-device analysis of your usage in your customer account under “My Data,” “Personal Data.”

(7) Deletion: The stored usage records are deleted after no more than 7 months.

Integration of Google Maps

(1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to use the map feature conveniently.

(2) When you visit the website, Google receives information indicating that you have accessed the relevant page of our website. In addition, the data specified in Section 3 of this policy is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want this data to be associated with your Google profile, you must log out before clicking the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or to tailor its website to user needs. Such analysis is carried out in particular (even for users who are not logged in) to deliver targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google.

(3) For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. There you will also find further information about your rights in this regard and settings options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the United States and has complied with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Use of Web Fonts

(1) This website uses external fonts, namely Google Fonts. Google Fonts is a service provided by Google Inc. (“Google”).

(2) These web fonts are integrated via a server request, typically to a Google server in the United States. This transmits information to the server about which of our web pages you have visited. Google also stores the IP address of the browser on the visitor’s device.

(3) For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. There you will also find further information about your rights in this regard and settings options for protecting your privacy: For more details, please refer to Google’s privacy policy, which you can access here: www.google.com/fonts#AboutPlace:about and at www.google.com/policies/privacy/
Google also processes your personal data in the United States and has complied with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Use of Facebook Plugins:

(1) Facebook Remarketing / Retargeting
Remarketing tags from the social network Facebook are integrated into our pages. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site using your IP address. This allows Facebook to associate your visit to our site with your user account. We may use the information obtained in this way to display Facebook Ads. Please note that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please see Facebook’s Privacy Policy at https://www.facebook.com/about/privacy/. If you do not wish to have your data collected via Custom Audience, you can disable Custom Audiences here: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fsettings%2F%3Ftab%3Dads

(2) Conversion tracking using Facebook’s Visitor Action Pixel
With your consent, we use Facebook Inc.’s (“Facebook”) “Visitor Action Pixel” on our website. This allows us to track users’ actions after they have viewed or clicked on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us; that is, we do not see the personal data of individual users. However, this data is stored and processed by Facebook, and we are informing you of this to the best of our knowledge. Facebook may link this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook’s Data Use Policy https://www.facebook.com/about/privacy/.
You can allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

(3) We have no control over the data collected or the data processing operations, nor are we aware of the full scope of the data collection, the purposes of the processing, or the retention periods. We also have no information regarding the deletion of the collected data by Facebook.

(4) Addresses of the respective plug-in providers and URLs to their privacy policies:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has complied with the EU-U.S. Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Using Hotjar:

(1) Hotjar helps us provide you with a better user experience and better service. In addition, Hotjar helps us diagnose technical issues and analyze user trends on our website. The goal is to make our website more user-friendly, valuable, and easier to use for you.

(2) When you visit the website, Hotjar collects information about how and from which device you access the website, as well as your usage behavior. This information is not shared with third parties and is used by us solely for the purposes specified in (1). When visiting a Hotjar-enabled website, you can prevent Hotjar from collecting your data at any time by going to the Hotjar opt-out page and clicking “Disable Hotjar” or by enabling “Do Not Track (DNT)” in your browser.

(3) For more information about Hotjar, see“About Hotjar”on the Hotjar support page and visit https://www.hotjar.com/legal/policies/privacy. Hotjar Ltd is located at the following address: Level 2, St. Julians Business Center, 3 Elia Zammit Street, St. Julians STJ 1000, Malta, Europe.

§ 6 ONLINE PATIENT SERVICE:

(1) If you wish to use our online portal, you must register by providing your email address and a password of your choice. We use the so-called double opt-in procedure for registration, which means your registration is not complete until you have confirmed your sign-up by clicking the link in a confirmation email sent to you for this purpose and have set a password. This confirmation link is valid for 12 hours. Providing the aforementioned information is mandatory; you may voluntarily provide any additional information by using our portal.

(2) When you use our portal, we store the data necessary to fulfill the contract, as well as any voluntary information you provide. You can manage and modify all of this information in the secure customer area. The legal basis is Article 6(1), first sentence, subparagraph (f) of the GDPR.

(3) For more information about our partner CYMIND, please visit https://www.cyminds.eu/index.php/datenschutz/dsgvo-bei-cyminds. CYMINDS GmbH is located at the following address: Seestrasse 6, Bregenz, Austria, Europe.